Here's another example of bureaucracy at work.I had a visit with my parents today, and I was told by the officer in the back where the inmates enter that I would be having a non-contact visit behind the glass.
"That's not right. Would you mind checking up front to make sure?"
After a quick phone call: "Yeah, it's non-contact."
We only get three contact visits each month here, so I started doing the math in my head. I've had one contact with my parents and will have another with my brother next week. New Year's Eve I have some friends coming but...ah, my parents think my friends can have a contact visit so they are saving one for them. They don't know that only family can have contact visits.
I told the officer my deduction and said to clear it up as soon as I got to the window.
As soon as I sat down across the plexiglass from my parents, I picked up the phone and explained the situation. My mom left to ask the front desk if we could move to contact. One officer seemed to be congenial but the officer on duty would not allow it. Next, my father went to talk to the warden.
My parents had called ahead to schedule a non-contact visit instead of contact. The warden said he would change the visit to contact except the visit had already started. We had not been sitting for more than 30 seconds out of a two-hour visit while I explained the situation to my parents! Thirty seconds! I think it was actually that he did not want to go back into the computer to change the visit and instead did what was easiest.
On my way out of visitation I told the officer in the back what had happened. "If they called back here, I would have told them your visit had just started," he said. "You weren't in there but maybe 30 seconds."
My thoughts exactly.
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