I just wrote about gung-ho guards that think they are the bee's knees, but, on the other end of the spectrum are the guards who don't assert themselves enough. That brings bad results for both sides as the following example shows.
As I was coming back from work today a guard was waiting for the door to my dorm to open so he could let me in. On the other side of the door were a few inmates waiting impatiently to go to dinner. When the door unlocked, a few inmates pushed it open and rushed down the hallway. The guard tried to call them back with no success.
About fifteen minutes later a sergeant came into the dorm and told everyone to get in their cells. After we were all locked in our cells, the sergeant and a couple officers tore apart the dayroom, ruining the game we had in progress. We were kept in our cells for two hours for seemingly no reason before our cell doors were unlocked.
It turns out that the guys who were let go down the hallway were caught out of place and the guard in my dorm got into trouble for letting them out. The guard said he was pushed out of the way when he tried to stop them, and that is how the sergeant got angry enough to lock us down for a few hours. There was never any physical contact; I saw exactly what happened. If the guard had just been more assertive in his position, none of the later events would have occurred.
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